Angry with the reservation system they have!
I could not complete the online reservation and hence wrote emails to the Batam and Singapore Representative office (2 times).
No one bothers to reply to my email.
I called the Singapore office up yesterday, one guy picked up and was going to check for me. He was supposed to get back to me but did not hear from him at all!
Pissed, I printed out the email and faxed over to both the offices.
I called the Singapore office up yesterday, one guy picked up and was going to check for me. He was supposed to get back to me but did not hear from him at all!
Pissed, I printed out the email and faxed over to both the offices.
Still no reply.
Just called the Resort in Batam and the reservation lady told me that Singapore office will revert back to me and my reservations has been confirmed.
Our planned travel date is 19th January which is next Saturday.
Now I need to make the ferry arrangements myself.
First time planning a group trip can be so frastrating. Some companies just do not want any business.
Hopefully the trip turns out well and the Singapore office gets back to me soon.
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