Yesterday decided to move my butt and proceed to OCBC at Harbourfront Centre to open a CDA account for Kennzo. I happily packed the MCYS letter, together with Kennzo's birth certificate into my bag and left the house.
Upon reaching OCBC, one of the staff guided me to the account opening counter when I told him that I have wanted to open the CDA account. When my queue number as called upon, the Customer Service lady told me that I cannot open the account unless I am transfering from DBS/POSB. In order to open a CDA account with OCBC directly, it can only be done effectively from 1 August 2008. Never mind, thinking to myself that POSB bank is just opposite, I will walk over and open the account with them and do the transfer later.
I have wasted about 5 minutes of my time at OCBC.
At POSB, I was told that they CANNOT open CDA account anymore. They have checked with MCYS and confirmed with them on 1 July 2008 that they will be sending a letter to eligible parents to open an account with POSB, OCBC or Standard Chartered Bank. The letter which I had (dated 2 July 2008) is not valid and MCYS would be sending me the new letter.
Does that mean from now till 1 August 2008, no one can open any CDA account with POSB and it can only be done after the specific date or when they receive the new letter? If this is the case, why should MCYS send me the letter dated 2 July 2008? To make me make a fruitless trip to the bank?
I have wasted about 5 minutes of my time at POSB as well.
It seems like the bankers do not know know what to do or even sure of the product that they are selling. This is really frustrating. If I had known this, I would have submit the CDA account opening form right from the beginning.
I have wasted about 5 minutes of my time at OCBC.
At POSB, I was told that they CANNOT open CDA account anymore. They have checked with MCYS and confirmed with them on 1 July 2008 that they will be sending a letter to eligible parents to open an account with POSB, OCBC or Standard Chartered Bank. The letter which I had (dated 2 July 2008) is not valid and MCYS would be sending me the new letter.
Does that mean from now till 1 August 2008, no one can open any CDA account with POSB and it can only be done after the specific date or when they receive the new letter? If this is the case, why should MCYS send me the letter dated 2 July 2008? To make me make a fruitless trip to the bank?
I have wasted about 5 minutes of my time at POSB as well.
It seems like the bankers do not know know what to do or even sure of the product that they are selling. This is really frustrating. If I had known this, I would have submit the CDA account opening form right from the beginning.
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