Complimentary Eye Treatment @ True Spa Cuppage

I was invited for a complimentary treatment: eye treatment or back massage at True Spa Cuppage. I brought along Catherine and we opted for the eye treatment as we will be having our 2nd wasabi wrap and massage end of January with Subtle Senses.

usual form to complete

It was a great disappointment for both of us and a complete waste of time.

1st the receptionist was not friendly and in fact she was showing us a black face when we arrived.

2nd the sales representative, J told us that the slots are full and we need to wait. We were already given appointment for eye treatment and yet they told us priority given to their members. We understand that as we would also prefer such priority given if we were members. However it would be much appreciated if they can called and informed me of the tight schedule they had. They done nothing of such and kept making us to wait. J tried to persuade us to change from eye treatment to massage, but we also has to wait for an available massuer.

3rd, J did not update us how long we had to wait. And when they finally have the masseurs ready, J still did not update us until we asked them. Both Catherine and I wanted oil free massage. The massuer and J exchanged glances and told us that we have to wait for another masseur who can massage without oil.

waiting area

relaxing on the Osim massage chair

In the end, Catherine and I decided that we have enough of waiting and we left after waited for almost 30 minutes from our scheduled appointment.


We headed over to Orchard Point 2nd floor for Japanese dinner.

*the restaurant*

*our yummy meal*